Virgin Media Community

[wayne1956]

Hi all just had a e/mail from VM saying my package is going up by £21.50 per month i am paying £49.12 per month for m250bb / maxi tv with sports / home phone so phone CR i got a massive reduction to 24.00 per month for 6 months my contract ends July 12  2023 so i think it is best to wait & see what they offer me then . 

[JulianWinter]

Well apparently all virgin prices are going up RPI+3.9%.   So just like everyone else, Virgin are imposing Inflation Busting rises, along with a patronising statement '"we know things are tough right now".  

It seems you have to threaten to leave, which just shows that we are not being charged at cost prices, instead we are being charged at mugs prices. 

[wayne1956]

Hi yes very true . i have been a VM customer for over 15 years & i must say that i always got a very good deal from them but having said that since they merged with O2 i do think that there is a change on how VM treats its customers & more on getting the most money from them . like all the ISP big players they are ending RTC in the T&Cs . my contract ends in July so i will wait & see what they come up with if i go for a new deal i will insist on no increase in price for the hole of my contract & if they so no then i may cancel my account .

[wayne1956]

Hi yes think you are correct . my contract ends in July so i will see what thay offer think i will cut my package down to 50meg / evening / weekend calls & cancel the tv & if that is srill to expencive then i will walk away after 16 years . Vodafone looks interesting 145 meg & home phone at £ 27.00 per month .     

[dazlicous]

Is everyone’s prices going coz so far I haven’t had any communication of a rise by email or letter 

[wayne1956]

 give it time & you will then it is time act & look for a deter deal or close your account .

[dazlicous]

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@wayne1956 wrote:

 give it time & you will then it is time act & look for a deter deal or close your account .

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Why I was asking would like to get out of my contract now my postcode is full fibre wired and switch to BT

[jbrennand]

AIUI... once you receive the letter/email that officially advises you of the price rise then you have till the date shown on there to cancel with no disconnection fees at all.

Albeit details of how are not working on their website on most browsers !

https://www.virginmedia.com/help/pricechange2023?_gl=1*1q2viky*_ga*MTY0NTQ1MDI3MC4xNjcwOTI2MjY2*_ga_.....

[enlli]

Just got the letter re the price rise on the contract whose price was supposed to be fixed till June this year.

Difference from the start of contract to now? We have FTTP and a choice. 

Looks like a long term relationship is a out to end

[dazlicous]

Thx John 

Long term customer since the C&W days and fingers crossed I can switch to BT once the letter arrives