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no devices left

cornie
Joining in

No devices left can you reset my devices please even although I'm using the same computer, DOH!

1 ACCEPTED SOLUTION

Accepted Solutions

newapollo
Very Insightful Person
Very Insightful Person

Hi @cornie 

Is this devices for VM TVGO or the Sky Sports app?

You should be able to manage your Sky Sports Devices by logging into 

http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure it's http and not https.

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

For TVGO devices  use http://virgintvgo.virginmedia.com/en/settings/device-management.html 

Again make sure it's http and not https and either try an incognito window or different browser if it doesn't work.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

More details required please.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

newapollo
Very Insightful Person
Very Insightful Person

Hi @cornie 

Is this devices for VM TVGO or the Sky Sports app?

You should be able to manage your Sky Sports Devices by logging into 

http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure it's http and not https.

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

For TVGO devices  use http://virgintvgo.virginmedia.com/en/settings/device-management.html 

Again make sure it's http and not https and either try an incognito window or different browser if it doesn't work.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali