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how to get new customer deals

have been with VM for years and always got a good deal, admittedly each time I have to rewnew my contract it goes up slightly but its not been by much.  this time I thought I would get a good deal as I want to add multi room, at the moment im paying £87 PM for bigger bundle plus sports , now they want to charge £106 PM (its the same as whether I include sports or not) and if I want to add multi room is £113.75, yet if I was a new customer I could get this for £89 PM.  absolutely ridiculous.  so my question is how long do you have to have left before you are classed as a new customer to get the better deals?

 

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Re: how to get new customer deals

3 months

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Re: how to get new customer deals

3 months, plus you have to return all the existing equipment to Virgin.

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

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