Thanks for posting on the forum and welcome to the community. Disappointing to hear of the delays in getting the services installed, have you been able to speak to the team to find out why it has been delayed?
No help or contact from any 'team' looks like left doesn't know what right is doing. Beginning to regret the migrate from sky already and services have not even started yet. I've had more contact from you moderators, still i will wait patiently until the 28th to see what happens (probably nothing!)
We appreciate this has been a very frustrating time and you were looking forward to enjoying your new service. We want nothing more than to provide the service. Please let us know how it goes on the 28th.