Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
282 Views
Message 1 of 3
Flag for a moderator

damaged virgin / NTL box on pavement - danger to pedestrians

where can I report a large damaged NTL / Virgin box that is lying on the pavement with wires exposed ? local council doesn't want to know as "it's not our asset"

 

thanks

 

0 Kudos
Reply
Highlighted
  • 5.78K
  • 1.09K
  • 1.52K
Very Insightful Person
Very Insightful Person
277 Views
Message 2 of 3
Flag for a moderator

Re: damaged virgin / NTL box on pavement - danger to pedestrians

Hello

The number (automated iirc) for reporting street box problems is 0330 333 0444, you can also wait for the VM staff to pick up the post as well.

Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Highlighted
  • 11.41K
  • 1.31K
  • 5.36K
Very Insightful Person
Very Insightful Person
274 Views
Message 3 of 3
Flag for a moderator

Re: damaged virgin / NTL box on pavement - danger to pedestrians

The VM Forum Team here will pick this up. Can you post the nearest postcode to help them identify the box. And as for your local council you might tell them that they are responsible for the state of their streets and their safety. They know who report this kind of damage to and they should do so rather than passing the buck. But as they have passed it drop the post code here please.


I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply