Just tried to renew my VM contract, what a joke!
1st offered to get it to £54pm as there have been some increases over the last contract my response was no!
2nd offer We can do it for £48pm, my response was you can do better packages cheaper for new customers, I can double broadband speed and keep existing TV and phone for £39pm.
If VM can do it cheaper for new customers why stay with them? They chance their luck you will just pay up, why even offer the £54 deal when they could do it for £48. They just **bleep** off loyal customers
Result my wife has closed her account and I will open a new customer account in my name, VM just dont care about customer loyalty.