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contacting

when is the best time to get through about downgrading. cant do that online I've been on hold 40 mins 3 times then get cut off

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Re: contacting

It is not going to be easy at the moment to get through on the phone.

https://www.express.co.uk/life-style/science-technology/1258869/Virgin-Media-update-TV-broadband-new...

 

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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Re: contacting

I persevered it took me 3 goes each 45 mins before getting cut off then the 4th go about 20 mins all sorted though it's worth keeping at it