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cancellation

Chordmode3213
Joining in

on ‎06-02-2023 15:12

i can not seem to cancel my order by phone or app or whatsApp i keep being cut off.

i am a new customer and have changed my mind , this driving me mad.

could you please help steve job

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3 REPLIES 3

Chordmode3213
Joining in

on ‎06-02-2023 15:55

i need to cancel my order but finding it impossible by phone or whatsapp could some one please help

 

     thanks mr s job

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japitts
Very Insightful Person
Very Insightful Person

on ‎06-02-2023 17:44

What order are you wanting to cancel?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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Chordmode3213
Joining in
In response to japitts

on ‎06-02-2023 17:50

hi i have managed to cancel my order , i do not have virgin installed in my home , all they sent me was the modem package

engineers let me down three times so i am staying with my provider.

now thy want to charge me £72 and give me £54 back in 45 days.

i can not understand the charge , could you help , thanks steve

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