A little over a year ago contractors for Virgin Media laid a cable across a communal footpath,poured concrete over it & disappeared saying we don't have the tools to put it under the path ,this was an improvement on the bit of carpet that was used in the first place but we all thought it was not on but no one came back.Today an 88 year old tripped over it & is now in hospital with facial injuries.Is there a department to report this to as it is a health & safety risk.
if its on a footpath then its the councils land ?? - not saying this wont get sorted via here but you should be contacting the council and making the point on health and safety - things might happen quicker
the injured person or his/her family should contact citizens advice for legal advice re compensation for injury caused by VM or their sub contractor imo