on 07-01-2022 11:13
does anyone at Virgin actually test these mailers BEFORE they are sent out?
I posted over a year ago, along with a few others, that the usage mailer isn't showing USAGE anymore. Hasn't done for a VERY long time IMHO
it's just a Virgin SPAM for services you may or may not realise they provide...
interesting points of note this month:
How have you "supercharged my hub with Intelligent WiFi" ...when its in MODEM MODE? 📡
You enlighten me to the fact that I'm in the TOP 20% of customers watching sports...
seeing as I NEVER turn them on, in fact I tend to look away when they are on the news! 🏅
and while it lists 245 mins of questionable phone usage (a fully itemised list would be more useful) that seems incredibly high for a house that receives more than it makes. a finger-poll estimates 100 outbound calls per week (approx 5 per day) and that hits your top 50% for call usage?! ☎️
Please fix this mailer or just dont send it, its pointless.
on 07-01-2022 18:10
Yes, the last few rounds of this nonsense I received had no data in it either, same page display as you but no phone data either.
Buried in the header of the email was a link to unsubscribe from the mailing list which I copied/pasted and got the message "list-unsubscribe received". Maybe, with any luck, I might not get any more although, since it is a VM mailing list, the unsubscribe feature probably won't work either!