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Baskie2000
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Yodel! Utter disgrace! why are virgin still using these clowns

What an absolutely shocking service from Yodel, Why on earth virign continue their contract with them is beyound me.

I've been trying ages to locate, various webchats, one disgustingly rude phone call with their customer service who basically didn't care and her attitude was ;

 

'what's the problem, you'll get your money back or they will send you a new one' 

 

Shocking!

Anyone else had a pleasant experience with these clowns?

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spgray
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Re: Yodel! Utter disgrace! why are virgin still using these clowns

you'll see bad reports for just about every delivery company.
why do you they use them? because they will have tendered the cheapest cost to deliver items.

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My Broadband Ping - spgray

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Baskie2000
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Re: Yodel! Utter disgrace! why are virgin still using these clowns

absolutely. These are by far the worst though by a country mile. my 'local' depot is almost 30 miles away and with no transport i cant collect and they refuse to re-deliver!
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