Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
280 Views
Message 1 of 3
Flag for a moderator

Worst Service Ever

Hi,
So does anyone know how we get to contact someone in the UK to go through the 20+ complaints I have, including cutting off my terminally ill mums services, charging me too much, getting addresses wrong, ignoring my complaints via email, phone, twitter, not ringing back even when given a complaints reference and told they will.
I have no bother getting in touch when I pretend I want to upgrade, but when I want to complain it';s a nigh on impossible task. i'm a 37 year old man frustrated to the point of tears......it is annoying me now beyond comprehension, I just want to talk to someone who can rectify all the problems that have been going on since August the 11th.
A contact number/address or name would be great.
Thanks

 

0 Kudos
Reply
Highlighted
  • 2.97K
  • 176
  • 236
Forum Team
Forum Team
274 Views
Message 2 of 3
Flag for a moderator

Re: Worst Service Ever

Hi tref_32, 

 

Thanks for your post and welcome to our community.

 

I'm sorry to hear of the experience both you and your mother have had, I've popped you over a private message so I can take a closer look at things for you.

 

Kind regards, 

 

Alex_Rm

0 Kudos
Reply
Highlighted
  • 3.88K
  • 234
  • 428
Forum Team
Forum Team
234 Views
Message 3 of 3
Flag for a moderator

Re: Worst Service Ever

Hi Trefor,



Thank you so much for the great feed back really glad I could get this all resolved for you, if you have any further issues please do not hesitate to let us know.



Kind regards



Paul.
0 Kudos
Reply