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Soumiad
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Where is my free gift

I bought the oomph bundle in June and still haven’t received my TV that came as a free gift. The last time I received an email was July 24 saying my item was ready to be sent out. 

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Coley_41
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Re: Where is my free gift

I am also in the same situation, I have rang, emailed, texted, made a complaint and still nothing!!! 

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John_GS
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Re: Where is my free gift

Hi Soumiad and Coley_41,

 

Thanks for posting and my apologies for the delayed reply.

 

Have you received the TV since posting? Please let me know if not and I'll be happy to look into this

 

Kind regards,

 

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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