Virgin Media Community

[Patd28]

Hi first time poster. Can anyone tell me if they are also having problems trying to get access to virgin media's Web page for for deals, everytime I try I keep getting "Oops something went wrong ". Does anybody know why this is?

[spgray · Accepted solution]

it means you are currently on a package that the system doesn't recognise (or you are currently on a discounted package inside the minimum term) and the would need to call CS and speak to them about any package changes