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alanhebb
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Virgin prices are going up again,

Virgin prices are going up again, they're just taking the **bleep** now!!! no one has any money!!

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tinkermojoman
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Message 2 of 15
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Re: Virgin prices are going up again,

Probably that`s why they`ve done it in now. Either pay up or try to move to another provider. That`s if you can talk to someone in a call centre. Have a read of comments on this website  Virgin Media Outage: Current Problems and Outages • Is The Service Down? UK     

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HughJarsse
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Message 3 of 15
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Re: Virgin prices are going up again,

Well lets be honest, VM's motto is,

'Prices up, service quality down' (and down...and down..)

It's been like that from the day they took over Ntl/Telewest...🤑 and it sure ain't gonna get better, that's for sure...

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Graham_A
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Message 4 of 15
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Re: Virgin prices are going up again,


@HughJarsse wrote:

Well lets be honest, VM's motto is,

'Prices up, service quality down' (and down...and down..)

It's been like that from the day they took over Ntl/Telewest...🤑 and it sure ain't gonna get better, that's for sure...


Except that VM never took over NTL/Telewest.  Virgin Media was created when NTL and Telewest merged and bought out Virgin mobile from the Virgin group.  The new group was named Virgin Media via a licencing agreement to use the 'Virgin' name.

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Anonymous
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Message 5 of 15
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Re: Virgin prices are going up again,

With the price increases will there be a cancellation fee as the last time I hade a contract with VM was in 2018. I would change provider, but can't untill I move as only provider of Internet In my street over 1mb is currently VM. 

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Anonymous
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Message 6 of 15
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Re: Virgin prices are going up again,

you can cancel within 1 month of being notified under the T&C
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Tudor
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Message 7 of 15
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Re: Virgin prices are going up again,

Read all the details about price rises, it’s looks as if BT prices could be going up more than VM, but not necessarily at the same time period.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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ahrbee
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Message 8 of 15
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Re: Virgin prices are going up again,

I have just received the notice that my Virgin Media bill will be going up from March 1 by a significant amount, a multiple of current inflation. The rationale seems to be 'because we are constantly investing in our network'. Well, one would expect a broadband provider to invest in its network but there are different ways to finance investment including raising money from shareholders or borrowing. Jacking up prices way beyond inflation is not the only way. 

Am I going to get a noticeably better service for my money? Given my regular but probably narrow use of the network, I doubt it. One area I use a great deal is e-mail but this is an area in which VM is apparently less interested in.

So stump up or stump off? I can go with no cancellation fees before March 1 but to whom? And how seamlessly could a move be achieved during a national pandemic lockdown when, among other things, VM's customer services are under pressure? 

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Anonymous
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Message 9 of 15
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Re: Virgin prices are going up again,


@ahrbee wrote:

I have just received the notice that my Virgin Media bill will be going up from March 1 by a significant amount, a multiple of current inflation. The rationale seems to be 'because we are constantly investing in our network'. Well, one would expect a broadband provider to invest in its network but there are different ways to finance investment including raising money from shareholders or borrowing. Jacking up prices way beyond inflation is not the only way. 

Am I going to get a noticeably better service for my money? Given my regular but probably narrow use of the network, I doubt it. One area I use a great deal is e-mail but this is an area in which VM is apparently less interested in.

So stump up or stump off? I can go with no cancellation fees before March 1 but to whom? And how seamlessly could a move be achieved during a national pandemic lockdown when, among other things, VM's customer services are under pressure? 


It's well known that you can contact VM, which I did over the weekend, to reduce your package down to a reasonable level, as long as you are willing to sign a new contract for 18 months.

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nodrogd
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Message 10 of 15
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Re: Virgin prices are going up again,


@ahrbee wrote:

I have just received the notice that my Virgin Media bill will be going up from March 1 by a significant amount, a multiple of current inflation. The rationale seems to be 'because we are constantly investing in our network'. Well, one would expect a broadband provider to invest in its network but there are different ways to finance investment including raising money from shareholders or borrowing. Jacking up prices way beyond inflation is not the only way. 

Am I going to get a noticeably better service for my money? Given my regular but probably narrow use of the network, I doubt it. One area I use a great deal is e-mail but this is an area in which VM is apparently less interested in.

So stump up or stump off? I can go with no cancellation fees before March 1 but to whom? And how seamlessly could a move be achieved during a national pandemic lockdown when, among other things, VM's customer services are under pressure? 


And who do you go too. BT have just announced their inflation busting price rises for this year (4.5%):

https://www.express.co.uk/life-style/science-technology/1387779/BT-Broadband-Price-Rise-This-Is-How-... 

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