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jackk1
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Virgin owes me £49

I have not been able to find any support online. I have no signal in my house and have not been able to find a customer support email or a chatbot available.

My account ended around a month ago and I have still not been sent the cheque.

I message a chatbox before the cheque was sent out to change my address to my home address.

I have still not recieved the cheque and therefore Virgin still owe me £49.

Can someone help me on this issue please?

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DJ_Shadow1966
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Re: Virgin owes me £49

Hello

From the date of disconnection the cheque can take upto 45 days to arrive.

Regards Mike

 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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