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Luke198824
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Virgin media stores.

Hi why is Virgin Media not reopening any of there stores?

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jb66
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Re: Virgin media stores.

There a bit pointless, they don't really sell any products they just sell a service.  Most sales come from online

newapollo
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Re: Virgin media stores.

Hi Luke


Virgin Media has no plans to reopen its network of retail stores once lockdown has been lifted.

It means the permanent closure of 53 outlets across the UK.

The Liberty Global company said it had taken the “difficult decision” as a result of changes in consumer behaviour.

341 staff are affected by the change all of whom will be offered jobs elsewhere within the company.

“We are focused on delivering the service customers want, in the ways they want it and at a time and place that suits them,” said Rob Orr, executive director for sales, Virgin Media. “By creating new jobs in our most popular care and sales channels, we will be better able to provide our customers with the top service and support they rightly expect while retaining our talented workforce.”

Virgin Media has been building its customer service department and plans to create 300 customer facing roles who would work from home using new techology that’s been trialled during the pandemic.

In March, Virgin Media announced plans to recruit an additional 700 engineers as to enhance its customer service.

This latest move is not thought to be connected

Store Closures 

 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Roger_Gooner
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Re: Virgin media stores.

Working from home has made some employers think hard about needing expensive space for offices and shops. Any shops which are only slightly profitable could be candidates for closure.

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Luke198824
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Re: Virgin media stores.

So if I wanted to a mobile phone at any time for my virgin mobile sim free for my pay and go sim card where will I be able to buy it now the stores have closed down? 

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spgray
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Re: Virgin media stores.

from any shop that sells mobile phones, you were never restricted to buying from a virgin store, in fact that was probably the worst place to buy one.

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