I had a Birmingham City Council engineer come out and assess my property after applying for a dropped kerb. They have identified a Virgin Media Chamber right outside my property which is stopping them from giving me a quotation as VM will need to strengthen it first which increases my costs. I am already a VM customer so wanted to know if there was any way of getting this done without the inflated prices. My Council are already charging me an extortionate amount to drop the kerb in the first place but can seriously do without another high bill from VM for strengthening the chamber. Also the Council have told me the time frame for VM to carrying out the survey and costings is around 18 weeks which is not helping the matter at all thus hoping there is someone on here who could help me slash those time scales and hopefully the charges too.
You have to pay VM a fee (which is over £200 IIRC) to evaluate your request and write a report setting out what would have to be done and the cost of doing it. VM is however under no obligation to carry out the the work unless it's for a health or safety reason.
Just to add to the other replies, we had our dropped kerb extended quite a few years ago now - and I agree, it's not cheap. The costs are probably the reason so many people illegally (and dangerously) don't bother, and drive their cars over raised kerbs onto what are basically paved gardens. It doesn't make that any less wrong though.
We didn't have any complications like street furniture or manholes to deal with, I can only imagine that makes the whole process even more costly. Unfortunately there are no shortcuts - you either pay the required fees or don't proceed. I'm sure you'd be among the first to complain if it was one of your neighbours doing this, and they "slashed" their costs by shortcutting something which then resulted in the loss of your services.
On the plus side, at least this side of VM is (by its nature) UK-based.
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