13-07-2022 17:18 - edited 13-07-2022 17:18
.. when it comes to awful customer service!
OFCOM's latest complaint data was published today and Shell Energy are now the most complained about Fixed Broadband and landline phone provider.
VM came second in these categories, and remained top for TV and mobile complaints.
on 13-07-2022 18:06
Let's be clear: Of all of the major ISPs Virgin Media is officially the most complained about across all four sectors reviewed: broadband, landline, mobile, and pay-TV.
It is at least four times worse than Sky in the first three sectors and *ten* times worse for pay-TV.
Who'd have guessed?
on 14-07-2022 21:35