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SHRIMPERPETER
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Upgrade

Is there any Virgin numbers in the UK I can ring about upgrades? 

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japitts
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Re: Upgrade

What upgrade is it that you're interested in?

Virgin C/S is 150 from a VM phone, or 0345 4541111 from any other phone.

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SHRIMPERPETER
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Re: Upgrade

Would the 0345 number be a UK line? Thanks 

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japitts
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Re: Upgrade

If you're asking "where will the call be answered", Virgin doesn't have any country-specific numbers (otherwise everyone would use them).

The calls are answered by the first available agent. TV & broadband queries are split between the UK and some foreign centres, mobile queries are (AFAIK) predominantly abroad.

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SHRIMPERPETER
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Re: Upgrade

OK cheers

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jbrennand
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Re: Upgrade

calling at 08.00 gives a good chance of getting a UK agent - but not guaranteed.

Follow options 1,1,4,4 - thinking of leaving.

--------------------
John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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SHRIMPERPETER
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Re: Upgrade

Thanks 

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