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Val16blue
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Tv remote control

Out tivo tv remote needs replacing but getting through to virgin media seems impossible. Anyone know how we can get a new remote please?

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newapollo
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Re: Tv remote control

Hi Val16blue,

You could try the text messaging service.

Just send  a text with a description of new remote  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

You can also call  150 from your Virgin landline, or 0345 454 1111, but best to call at 8am to avoid call queues.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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