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Top cash back payment missing

Please be aware:

I joined virgin media back in March opting for the oomph package.  I did so via the top cash back link so I would enjoy a healthy payment.  Unfortunately, I never received my promised payment and they now say that because I didn’t complain early enough, I no longer qualify. I’ve tried several times with topcashback as the original error of not paying me is not my fault,  they simply refuse to pay me.

terrible customer service and leaves me wondering if they routinely not pay out unless you complain quickly enough.

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Very Insightful Person
Very Insightful Person
Message 2 of 2
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Re: Top cash back payment missing

You really need to take this up with 'Top Cash back'.  Not a Virginmedia customer service issue.

Personally I would never go near such sites.  No such thing as a free lunch.


I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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