on 30-01-2022 16:26
Trying to cancel my virgin because of the second price increase in a year and it's impossible. Had the phone put down on me twice now. Anyone got any advice please. Thanks
31-01-2022 22:38 - edited 31-01-2022 23:03
I''ve Kept every screen shot of WhatsApp conversations. Every complaint I have forwarded. I have also forwarded an invoice for my time.
on 01-02-2022 08:07
We do appreciate your frustration with this kevy107. What has been advised when you've called in?
^Martin
on 01-02-2022 08:23
Thank you for your reply. I haven't been advised anything. No one has answered since I began ringing on Friday. I'm lucky if I manage to speak to one agent via WhatsApp, who always put me through to disconnection but I never get through.