Virgin Media Community

[mart1969]

I don't actually know anyone who has Talk Talk Broadband but plenty of people

[mart1969]

Sorry...I'll start again. Talk Talk Broadband. I don't actually know anyone who has Talk Talk but plenty of people have a negative opinion of them. Does anyone on here have any experience with them? Are they ok or garbage?  Is there "hub" any good ( ie good wi Fi signal) Just researching as my current deal is coming to an end? 

[goslow · Accepted solution]

No direct experience of TT myself but you can get a general idea from past OFCOM service reports here

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/quality-of-service/report

I don't think they have a stellar track record in that regard. And there was also the small matter of that data breach thing some years ago ... !

[mart1969]

Ah yeah...the data breach I forgot about that. Thats probably why i cant find anyone I know who's been with TT everyone's a bit wary of them. Its just all Chinese whispers about how crap they are if anything goes wrong! Ill give em a miss I think!

[goslow]

Well, you can read a somewhat-complicated, and ongoing, topic here

https://community.virginmedia.com/t5/QuickStart-set-up-and/Virgin-damaged-my-existing-TalkTalk-Openr...

which indirectly involves TalkTalk along the way, which might set the benchmark for support expectations.

[Roger_Gooner]

I have two friends with TalkTalk broadband, no problem reported.