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Sick of Virgin media sales calls!!

Bejog
Joining in

Sick of virgin media’s sales calls!! Two days, three calls! This isn’t isolated and I’ll probably have more! This happens every few months! In the past, I’ve been bombarded with calls, multiple times a day for a two week period!
It’s not what a large company should keep doing, especially when instructed to stop! Instead of using crooked third party sales teams, based in India,  hiding under the virgin media branding, maybe you should do your own sales and be held accountable for the **bleep** poor practice!!!

2 REPLIES 2

goslow
Alessandro Volta

Are you opted out of marketing calls via 'My Virgin Media'?

newapollo
Very Insightful Person
Very Insightful Person

If you sign into My Virgin Media  then Account Settings > Marketing preferences,  you can untick the check box next to "Sounds good! Keep me up to date" which stops VM contacting you via phone, text message, post and email. Be sure to scroll down and click on Save Changes. It takes up  to 28 days to take effect. This won't however prevent mailshots to "the householder"

https://www.virginmedia.com/my-virgin-media/account-settings/preferences 

If you have a mobile or sim with VM then you would also have to turn of the marketing in the mobile account by logging into

 https://mobile.virginmedia.com/ecare/login 

My Mobile> My Preferences > marketing

Again that takes up to 28 days to process.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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