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Haines_95
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Service request/engineer instillation

Hello , I've received a call today saying that I'm having a service request on Tuesday and that I won't need to be at home for this but I will need to be there for the engineer instillation on Wednesday. Can anyone please help clarify if this is the case and also what is a service request and what will they do? Because I've not any clarification 

 

Many thanks 

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Tudor
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Alessandro Volta
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Re: Service request/engineer instillation

Two teams are involved with a new installation. Team one, usually contractors, do most of the outside work, pulling the cable from the street box to the property and may install one outside omnibox. Two two do the inside work connect the inside cables to the omnibox. Of course team on, who do not enter your premises, do not need you to be present so a time slot is not specified. 


Tudor
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