I've had two calls today from Virgin "Internet security"
The first tried to tell me I had a slow WiFi connection and as such I had to go and confirm my speed for him. Interestingly, he wanted my WiFi speed from my phone or tablet and not from my hard-wired laptop.
Second call tried to convince me there was a security issue, but I hung up before he could start his scripted diatribe.
I appreciate that these are highly likely to be fraudulent, but I have a couple of questions... 1) would Virgin ever call a customer to tell them there was an issue with their broadband, and 2) is there any way to check that the caller is genuine?
Any advice would be gratefully received by many I guess.
Thanks