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tommo70
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SIM card not valid

SIM card not valid message on screen. After waiting 10mins nothing happens. Furthermore when trying sim on another phone it requests a ‘sim network unlock pin’ which has not been provided(default security pin or personal unblocking key don’t work)

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Anankha
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Re: SIM card not valid

Is this a VirginMedia SIM card or another carrier?
If another carrier was the phone unlocked from the previous carrier?
Has this SIM card ever worked in that phone?
Is it a replacement sim from VirginMedia from one of their older SIM cards?
Was the phone supplied by Virginmedia? If not the the phone may be locked to a previous network.
The other phone the SIM was tried in is certainly locked to a different network, hence that message.

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