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Nicolas89
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Return Kit and Moving abroad

Hi

 

i have flagged weeks ago to Virgin Media that we will no longer need their services because we are moving abroad on the 21st October, and I have yet to receive the return pack for the router.

 

is there any alternative way of returning the equipment? Can’t I just have a pdf file with the label I could print myself?

 

because I am moving abroad, I won’t be able to send the equipment back to Virgin post 20th Oct

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spgray
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Re: Return Kit and Moving abroad

you said you "flagged weeks ago", but did you actually give your 30 days notice and confirm that your account is to be closed?

when is your 30 days notice due to expire? you would normally receive the packaging near that date.

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My Broadband Ping - spgray

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