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Replacement cable box cover

Been trying to get through to CS for 2 days, no replies to text as advised on Twitter, on hold for an hour at a time on phone. Cable box cover completely disintergrated and open to the elements. 

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Re: Replacement cable box cover

best advice, keep trying on the phone to CS.
SMS replied can take days due to the amount they are receiving.

or wait here for maybe, 5-7 days for a virgin member to respond.

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