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Price increase

Nickster
Joining in

Hi all, I've been on a discounted bill of £48 but now it has jumped back up to £70 a month which I really can't afford. Rather than going elsewhere I would rather see if Virgin is prepared to discount me again?

Nick

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

jpeg1
Alessandro Volta

You'll need to ring CS and follow the phone prompts to 'thinking of leaving us'. You can speak to someone and negotiate a new deal.  You may be intercepted by a recording offering you a very small discount - ignore that.

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

See where this Helpful Answer was posted

3 REPLIES 3

jpeg1
Alessandro Volta

You'll need to ring CS and follow the phone prompts to 'thinking of leaving us'. You can speak to someone and negotiate a new deal.  You may be intercepted by a recording offering you a very small discount - ignore that.

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Many thanks Alessandro,

Nick

newapollo
Very Insightful Person
Very Insightful Person

Hi Nick,

You can also try logging into https://www.virginmedia.com/my-virgin-media  and click on upgrade package. There may be an offer there, and also possibly a link to the online chat messenger service.

Yiu can also speak to the team on WhatsApp on 0730 532 7112 but phone calls take priority (this method can take 4 to 6 hours)

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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