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benowl
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Outdoor junction box damaged

Hi, my outdoor junction box is damaged and the cables are uncovered, can you please resolve?

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spgray
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Re: Outdoor junction box damaged

call CS and report the issue

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My Broadband Ping - spgray

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SCA1972
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Re: Outdoor junction box damaged

If you can't get through on the phone then VM are recommending you send a text to 07533 051809 describing the issue and you should get a response. This is a text only service, it does not support voice calls.  
https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...

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My setup: VM TV box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.

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