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p_s_anderson
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Opening hours for call centre during covid?

Hiya, been trying to get through to CS on 150 from home phone, but it says that the call centres are closed due to COVID, just wondering when is the best time to try and get through(to renew my contract as its due to expire)?

Sorry if this is in the wrong forum, thanks in advance.

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spgray
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Re: Opening hours for call centre during covid?

just a FYI, your contract won't "expire", it will just continue on a rolling monthly basis at your non-discounted price.

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p_s_anderson
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Re: Opening hours for call centre during covid?

Sorry, I badly phrased the OP, I want to renew my ultimate oomph package before the price rise at the end of the current contract which is in a weeks time.
When is the best time to call CS on 150 from my home phone, please?
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spgray
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Re: Opening hours for call centre during covid?

8am, when the CS opens.
however, note that you will most likely not get the same discounted price as that would have been a "new customer" deal.

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p_s_anderson
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Re: Opening hours for call centre during covid?

Thank you muchly.
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