4 weeks ago
For those with the time and inclination, the latest OFCOM customer service report is available for PDF download here
For those who prefer something a bit more click-tastic and with less time and inclination, the same information is presented as an online interactive presentation here
And for those with no time or inclination at all, the one line summary (taken from the executive summary) is that "There was little variation in customer satisfaction between providers for each service."
So, something for everyone!