I joined virgin in June and the attraction was partly the TV they were giving away free it was a 43 inch smart tv with the maxi package at £79 per month and still have not received it and was told last week that the rewards team would be in touch within 3 days but still nothing it's a scam
Sorry to hear that you haven't yet received the free television that was promised when you signed up with us Jack61.
Have you heard anything further from the team regarding this? if not, please could you text us for free on 0753 305 1809 ^ and one of our team will be happy to help during our opening times 7am and 11pm Monday to Friday, 8am and 8pm Saturday to Sunday, we will be happy to look into this further for you.
Now for the third time I have contacted virgin about my free offer of a tv when I signed up and still nothing. On two occasions someone from the forum has sent me an email with a mobile number and told me to text this number and guess what after two messages to you I still have had no correspondence whatsoever so I joined in june now its September and I am really **bleep** about this and I think I will just take it to the papers and embarrass someone into getting this sorted
Hello Ihave already posted on here but now for the 3rd time I have been sp eaking to customer service and was told that I am not eligible for the free tv.In june there was a deal when you took out the oomph package at 79 pound a month you would receive a 43 inch tv free with it so its false advertising and I am cancelling my direct debit with virgin they are a waste of my time and money