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mrcraige
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Need to return old hardware, no boxes or shipping labels

Hello,

I recently received 2x Tivo 360 boxes and 1x new SuperHub3 via courier.
I need to return some old hardware; 2x Tivo V6, 1x Tivo and 1x SuperHub.

The new equipment came in 2 cardboad boxes, but only one had a returns label... how do I get another returns label please does anyone know?

I also have no box or returns label for the 1x Tivo... how do I get a box and return label sent out to me please?

Thank you

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japitts
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Re: Need to return old hardware, no boxes or shipping labels

https://www.virginmedia.com/help/virgin-media-return-or-recycle-equipment 

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mrcraige
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Re: Need to return old hardware, no boxes or shipping labels

Thank you.

So, going by the website, they don't want the Tivo returned, ok.... and I found a link to request a returns pack for the modem.

I wish the site was a little more explicit in saying it doesn't want the Tivo though and it's ok to throw away/recycle... i'm just concerned I dispose of it and then 5 minutes later get a bill for it or something.

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