Hi there - I am trying to sort my internet out, and have failed a credit check. From what I can see, the cause is that a mysterious set of 12 missed payments To Virgin Media are in my from the 11th June 2020 - 11th May 2021. It is mysterious simply because I never signed up to virgin for anything, other than an phone package well over a decade ago.
I wonder if anybody else has experienced this strange occurrence, and if so, what did you do to solve the issue?
Just for the record, I am not signing up to Virgin Media, but another company. No clue why I have these missed payments to Virgin in my credit score? Also it has come to my attention that I have had an account remain open with Virgin Media since 31st Dec 2012. I think that was the phone package I mentioned above, which I stopped many moons ago.
Anyway, sincere thanks in advance for any considerations and replies 🙂