Virgin Media Community

[Veegee1112]

We have recently extended our home. The Virgin broadband comes into a hole in the front wall. As this room is now a bedroom we require the router/cable to be extended from this point to the rear of the house. What would be the best way to achieve this? Thank you.

[-tony-]

you need to ring and book a tech as a non fault call out it will cost you £99

[HowardML]

All that is true but VM are not accepting requests for this discretionary work at the moment if you have a working service to minimise home visits by their techs during the virus emergency and to protect you and them.