a week ago
A looooong time ago I was a Virgin customer and signed up to the Community using my preferred handle - julesthebit. Way back then I was using an email address that I no longer have access to.
Without access to that email account password reset doesn't work.
Is there any way I can get access to my original preferred handle?
Go to Answer
The username 'julesthebit' still comes up in a search of usernames. It was created on 18/2/2012 but has no posts made against it.
If you want to regain access the Moderators (not the Forum Team) may be able to help you. It will take them a day or so to reach out to you.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more
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