Virgin Media Community

[julesthebit]

Hi folks

A looooong time ago I was a Virgin customer and signed up to the Community using my preferred handle - julesthebit. Way back then I was using an email address that I no longer have access to.

Without access to that email account password reset doesn't work. 

Is there any way I can get access to my original preferred handle?

Best, Jules

[Graham_A]

The username 'julesthebit' still comes up in a search of usernames.  It was created on 18/2/2012 but has no posts made against it.

If you want to regain access the Moderators (not the Forum Team) may be able to help you.  It will take them a day or so to reach out to you.

[ModTeam · Accepted solution]

Hello @julesthebit,

We have sent a PM to sort this out for you 🙂

Thanks,
ModTeam

[julesthebit]

Great, all sorted, thanks for your help.

Jules