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julesthebit
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Lost access to very old VMC account

Hi folks

A looooong time ago I was a Virgin customer and signed up to the Community using my preferred handle - julesthebit. Way back then I was using an email address that I no longer have access to.

Without access to that email account password reset doesn't work. 

Is there any way I can get access to my original preferred handle?

Best, Jules

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Graham_A
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Re: Lost access to very old VMC account

The username 'julesthebit' still comes up in a search of usernames.  It was created on 18/2/2012 but has no posts made against it.

If you want to regain access the Moderators (not the Forum Team) may be able to help you.  It will take them a day or so to reach out to you.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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ModTeam
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Re: Lost access to very old VMC account

Hello @julesthebit,

We have sent a PM to sort this out for you 🙂

Thanks,
ModTeam
julesthebit
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Re: Lost access to very old VMC account

Great, all sorted, thanks for your help.

Jules