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eddiebayr
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Leaving Virgin Media

Anyone else having trouble ending a contract.  Gave notice to leave on 9th June.  So far have had phone service cut off and two calls from retentions asking why we want to downgrade.  No confirmation yet of cancellation of contract. 

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Lee_R
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Re: Leaving Virgin Media

Hi eddiebayr, thanks for posting and welcome to our community.

Am sorry to hear you've had issues cancelling your service. I would like to look into this further for you. To enable me to do so, I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen.

Regards

 

Lee_R

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