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jbrennand
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Is offshore back to work?

Just wondering... are any of the VM offshore call centers back to work yet and operating normally ?


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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nodrogd
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Re: Is offshore back to work?

India extended their lockdown to 1st June last weekend. 

Manila is in the same situation, so is still likely to be down.

https://uk.reuters.com/article/uk-health-coronavirus-philippines/philippines-extends-lockdown-in-cap...

 

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

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jbrennand
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Re: Is offshore back to work?

Thanks for that - although it might be a tad concerning. I have noticed in the last week or so one or two people reporting getting.... shall we say... "strange" advice, from CS on the phone.
Thought it might have signaled the start of a return to the "old days and ways".

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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nodrogd
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Re: Is offshore back to work?

VM were frantically trying to recruit 500 new UK call centre staff soon after this all started. It may be some of these are getting it wrong.

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

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LittleMick73
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Re: Is offshore back to work?

Hi I've seen a few questionable replies on here from virgin people. Regards Micky
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HughJarsse
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Re: Is offshore back to work?

'VM were frantically trying to recruit 500 new UK call centre staff soon after this all started. It may be some of these are getting it wrong.'

Nothing new there then...........old habits die hard............

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Roger_Gooner
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Re: Is offshore back to work?

As there are 300 CS jobs which the VM Stores employees have first refusal of, I don't see why VM should be short of staff.

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