Have been a customer for 11 years and today I decided to cancel after a conversation with the rudest lady I've ever had the displeasure of dealing with.
Long story short. Changed the name on our account and they have bumped the bill up by £15 pet month. Was told if I didn't like I could leave and they would see me in court to claim the outstanding contract costs.
Going to spam it on all the usual social media as i'm fuming with their attitude.