cancel
Showing results for 
Search instead for 
Did you mean: 

How to get new station on old cisco upc box

GM10
Joining in

Hi there,

I'm trying to get the new kids' tv station Cúla4 which launched last Friday on my TV. It should be on 602. It didnt update automatically but i know it has in friends and familys homes on skh and Virgin. We have an old Cisco UPC box and the instructions given on virgin media support page are for a different box and different remote control. 

Can anyone help me? I would be so grateful for your suggestions. I'm waiting for the person whose name the account was set up in to contact customer services but god knows when that'll be..... 

3 REPLIES 3

Roger_Gooner
Alessandro Volta

You must be in Ireland because I don't see why the UK channel number of 602 (Sky News HD) is going to change for a kids' channel.

--
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection

newapollo
Very Insightful Person
Very Insightful Person

It's possible that it's an old discontinued set top box which would prevent you receiving any new or extra channels.

If you have access to a browser you can watch the content on https://cula4.com/en 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

nodrogd
Very Insightful Person
Very Insightful Person

This is a Virgin Media UK customers forum. Virgin Media Ireland is a completely separate company to the one here in the UK. You will need to contact Virgin Media Ireland for assistance with this.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks