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Allyson1975
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How to cancel my tv and keep my broadband

Looking for help during this hard time in the world.

i have been with virgin 10 years + tv and broadband with house phone . 
I'm wanting to cancel the tv and house phone but keep my broadband.

ive not been lucky to get through on the phone to them During these hard times .

dose anyone know how to do this or do I need to keep trying to get them on the phone.

thank you from A Hentges 

 

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DJ_Shadow1966
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Re: How to cancel my tv and keep my broadband

Hello

With regards to account/downgrade  issues I am afraid they cannot be dealt with in the forum.

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you. You can also call in on 150 or 0345 454 1111 best times to call are first thing in the morning, use the option "Thinking of leaving", but again wait times my be long.

https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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