Menu
Reply
Highlighted
  • 25
  • 0
  • 0
Tuning in
507 Views
Message 1 of 20
Flag for a moderator

How much compensation

How much compensation will I get and when  

0 Kudos
Reply
Highlighted
  • 30.26K
  • 1.51K
  • 5.25K
Very Insightful Person
Very Insightful Person
505 Views
Message 2 of 20
Flag for a moderator

Re: How much compensation

for what you can't ask a question with no detail

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Highlighted
  • 3.65K
  • 202
  • 615
Community elder
501 Views
Message 3 of 20
Flag for a moderator

Re: How much compensation


@Diablo20082 wrote:

How much compensation will I get and when  


based on the information you have supplied, you are entitled to nothing.

Highlighted
  • 25
  • 0
  • 0
Tuning in
499 Views
Message 4 of 20
Flag for a moderator

Re: How much compensation

I was meant to put how will I find out how much compensation I have been given

0 Kudos
Reply
Highlighted
  • 3.65K
  • 202
  • 615
Community elder
496 Views
Message 5 of 20
Flag for a moderator

Re: How much compensation

compensation for what????
0 Kudos
Reply
Highlighted
  • 25
  • 0
  • 0
Tuning in
489 Views
Message 6 of 20
Flag for a moderator

Re: How much compensation

  1. The 4 months of low speed even though I am on higher speed broadband 
0 Kudos
Reply
Highlighted
  • 25
  • 0
  • 0
Tuning in
488 Views
Message 7 of 20
Flag for a moderator

Re: How much compensation

Thxs to a broken box 

0 Kudos
Reply
Highlighted
  • 3.65K
  • 202
  • 615
Community elder
485 Views
Message 8 of 20
Flag for a moderator

Re: How much compensation

have you report the fault to CS and got a reference number?
read here about the automatic compensation scheme - https://www.virginmedia.com/help/automatic-compensation
0 Kudos
Reply
Highlighted
  • 25
  • 0
  • 0
Tuning in
477 Views
Message 9 of 20
Flag for a moderator

Re: How much compensation

the complaint has be closed and the engineer came out and just changed the box how do I report it 

0 Kudos
Reply
Highlighted
  • 30.26K
  • 1.51K
  • 5.25K
Very Insightful Person
Very Insightful Person
476 Views
Message 10 of 20
Flag for a moderator

Re: How much compensation

unless the broken box is giving you a service outage you wont get anything. are you calking about the tivo box or a street box?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply