How long does it take to update a credit file once the liability has been paid to Virgin Media?
The helpline cannot confirm this.. The manager I spoke to cannot confirm this.. There seems to be no email address I can write to to request this from Virgin Media.
As I had to clear the previous balance to setup a new account with Virgin Media with the new account showing on my credit file and the previously cleared amount also still showing on my credit file, I can only assume either failure to notify or omission on the part of Virgin Media in this case..
Does anybody have another outlook or avenue to investigate before I begin proceedings against Virgin Media?