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Jfrancis1
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How do I arrange to move outside box to another wall?

Planning an extension and outside box needs to be moved - how can I book an engineer to move it - have tried searching virgin media website but can’t find anything?

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Graham_A
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Re: How do I arrange to move outside box to another wall?

You will need to call the customer service line.  In this current pandemic it may be treated as a low priority request.

The minimum cost will be £99.

The numbers to ring are 150 free from a VM mobile or landline, or 0345 454 1111 from any other phone (chargeable as standard UK landline phone no.).

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Jfrancis1
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Re: How do I arrange to move outside box to another wall?

Thanks Graham 😁

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