How can I leave positive feedback for the techician that installed my broadband?
03-09-202109:19 - edited 03-09-202109:28
Hello, I wasn't sure which thread I should have posted this in, so a moderator may move this to another thread as they see fit.
But, basically, on September 1st my Virgin Media M500 broadband was installed. I have the technician's name and ID but for obvious reasons I won't be posting it on this public forum.
He respected my home, installed the broadband exactly where I requested without question (which was upstairs in the back bedroom), handed the external wiring along the house's brick walls perfectly, he wore a mask, was double-vaccinated, etc. The installation was smooth, and done professionally, and he even helped me with setting up my Hub 4 (yes, 4) into Modem Mode so that I can use my ASUS router. The connection was tested properly and it's been amazing.
So, I want to know if there is a way I can give positive feedback on behalf of this technician, because he absolutely deserves it and has given me a very positive first impression as a new Virgin Media customer. Plus, I'm sure his manager will be pleased!
Re: How can I leave positive feedback for the techician that installed my broadband?
Thank you for taking the time to post such great feedback, it’s always good to read that our customers had a great service. Please can you post the technicians ID and your postcode I can search for them from there and provide them with a copy of your feedback along with their manager.
thank you once again
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