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How can I get a out of date refund cheque paid

PlasticPaddy62
Joining in

I have had mental health problems for the past 3 years and I have a refund cheque from December 2020 which I could really use the money from. How can I get a new payment issued to me?

Ps I am no longer a Virgin customer 

1 REPLY 1

Beth_G
Forum Team
Forum Team

Hi PlasticPaddy62,

Thanks for your post, welcome to the Community Forums!

We can certainly take a look to see what the status is on our end. I've dropped you a private message so I can take your details.

Thanks

Beth