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LCE1974
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Help Please with renewing our contract!!!!!

How do we update our account?

We have been on the telephone for over an hour with no help? Spoke to CC who transferred us and now just on hold!!!!

Please help ANYBODY!!!

 

 

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spgray
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Re: Help Please with renewing our contract!!!!!

contract and/or package changes can't be dealt with on the forum

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My Broadband Ping - spgray

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LCE1974
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Re: Help Please with renewing our contract!!!!!

Thank you, is there another way to try and sort this out?  The 03454541111 number is not sufficiently staffed as we have now been holding for 1h15.  Apparently we cant do this online either so really no sure what we are supposed to do?

 

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spgray
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Re: Help Please with renewing our contract!!!!!

only option is keep trying, calling at 8am is often mentioned as being the quietest time

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My Broadband Ping - spgray

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LCE1974
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Re: Help Please with renewing our contract!!!!!

Just cut off after holding for nearly an hour and a half!

 

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